Wendy's
Fast food restaurant · Seattle
5315 15th Ave NW, Seattle, WA 98107
About
Located at 5315 15th Ave NW in the heart of Ballard, this Wendy’s serves as a local stop for those seeking the brand’s signature burgers, chicken sandwiches, and Frosty desserts. The restaurant features a drive-through for convenience and a dining area equipped with touchscreen beverage machines that allow for a variety of flavor combinations. For those navigating the neighborhood, the location remains a recognizable fixture of the fast-food landscape in Seattle. The customer experience at this particular branch has been notably inconsistent. While some patrons have praised the efficiency of the drive-through and the hospitality of specific staff members, others have reported significant challenges regarding order accuracy, food quality, and service interactions. Feedback from visitors highlights a wide range of experiences, from appreciation for the friendly service provided by certain employees to serious concerns regarding management, food preparation standards, and the handling of mobile orders. With a current Google rating of 3.8 out of 5 stars based on nearly 1,800 reviews, the location continues to be a subject of active discussion among local diners.
What clients say
This Wendy's location receives overwhelmingly negative feedback, with customers frequently reporting issues regarding order accuracy, poor management, and rude staff behavior. While a few patrons appreciate the quick service and specific employees, many others express serious concerns about food quality, including reports of stale or spoiled items.
Strengths
- Efficient drive-through service
- Friendly individual staff members
Weaknesses
- Frequent order inaccuracies
- Rude and dismissive management
- Poor food quality and freshness
- Issues with mobile order fulfillment
Opening hours
- Friday
- 7:30 AM–2 AM
- Monday
- 7:30 AM–1 AM
- Sunday
- 7:30 AM–1 AM
- Tuesday
- 7:30 AM–1 AM
- Saturday
- 7:30 AM–2 AM
- Thursday
- 7:30 AM–1 AM
- Wednesday
- 7:30 AM–1 AM